Everything You Need to Know

Finding your perfect fit is easy! Just refer to our Size Guide available on every product page. If you're between two sizes, we usually recommend sizing up for a more relaxed fit. 

Still unsure? Reach out to us, we're happy to help.

Comfort comes first. Every product page clearly mentions the fabric composition and key details. 

We carefully choose materials that feel comfortable, breathable, and are made for everyday wear while maintaining quality and durability.

Most of our collections are designed to be unisex unless mentioned otherwise.

Please refer to the size guide before placing your order.

Not if cared for correctly.

We use quality printing methods designed for everyday wear.

Following the recommended wash instructions helps maintain the print, colour, and overall look for a long time.

We try our best to display colours as accurately as possible. However, slight variations may occur due to different screen settings and lighting during photography.

Some collections are restocked, while others are released in limited quantities. If a product is sold out, keep an eye on our website and social media for restock announcements and new drops.

We usually process orders within 1–2 business days.

Estimated delivery:

• Metro cities: 3–5 business days
• Other locations: 5–7 business days

You'll receive tracking details as soon as your order is shipped.

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Yes, COD is available in most serviceable locations. Availability will be shown during checkout.

If your order hasn't been shipped yet, contact us immediately. We'll do our best to modify or cancel it before dispatch.

Yes! If your item has a size issue or arrives damaged, we'll help you with an exchange as per our policy.

Please make sure the product is unused, unwashed, and has all original tags intact.

Visit our Returns & Exchange Policy for complete details.

To keep your Primora pieces looking fresh:

• Wash inside out with similar colours.
• Use cold water and a gentle cycle.
• Avoid bleach.
• Do not tumble dry if possible.
• Iron inside out on low heat.
• Avoid ironing directly on printed designs.

A little extra care goes a long way.

We're not just creating clothing, we're building a homegrown lifestyle brand that values quality, comfort, thoughtful design, and everyday confidence. 

Every collection is created with attention to detail so you can wear something that feels as good as it looks.

Need help before or after placing an order?

You can reach us through:

• Email: support@primoralifestyle.com 
• WhatsApp: +91 9310574949
• Instagram DM

Our team will get back to you as soon as possible.